Intelligent, Hyper-Personalized Content Engagement

Content engagement is pervasive – it’s applicable in every department and at multiple levels

Here are some areas where companies have enhanced operations, improved audience satisfaction and increased revenue with Nteraction

Solutions

Engage your Customers with up to date digital content and automate follow on micro-campaigns

Ensure current and authorized mutlimedia content is utilized from your own ECM or DAM platforms

Empower Business Partners to utilize Nteraction playlists and approved multimedia content 

See prospect interest in realtime – if they watched a video or opened a document, how many times they viewed or shared a Playlist, and more

Send follow-on, personalized playlists based on the interest expressed from utilization of the content

Setup micro-campaigns with Nteraction’s built-in AI. Now you can automatically nurture your target market with follow-on content based on their personal interests

Engage and nurture your prospects and customers with up to date and relevant content

Ensure you’re using the latest, most current mutlimedia content with customers and prospects

Personalize playlist content using Templates

Know what prospects are interested in by monitoring, in real time, their use of shared content

Know if they have shared the content and if so, with whom

Dynamically send follow on information based on the interest expressed by utilization of previous content

Solve customer issues as they happen with personalized content

Share “how to” or other information via SMS text and QR codes

Send exactly the right videos, documents, images and other information using Templates right to the customers during a client services call

Know when your customer reviewed the document or watched a video in order to follow up promptly

With built-in workflow and machine learning, provide follow-on information or automatically escalate to resolve matters quickly

Include links and forms to call back, schedule service, survey or other actions right in the playlist

 

Watch a presentation on why the Future of Call & Contact Centers is

Visual Engagement

Deliver materials to attendees with just a few clicks directly to their mobile device

Make your events, Green Events, by eliminating paper based materials

Ensure COVID-19 safe events by eliminating high touch documents, surfaces and other materials

No more shipping or lugging materials to events

Optimize attendee engagement by communicating before, during and after the event

To improve the experience of the customer, post-conference follow up is personalized based on their interests at the event

With built in Machine Learning, Workflow and AI, follow up automatically with attendees, based on their usage of the multimedia content

With built in QR Code, URL link, Keyword and Short Code generation, attendees simply take  a picture of the QR code or enter a short code to access multimedia materials

Conferences & Trade Shows White Paper

Recruit Prospects and On-board employees by providing quality content quickly

Share your company’s brand and story with prospects

Deliver “welcome aboard” videos from executives, Client Services and other team members

Provide current and authorized multimedia on-boarding content directly to their mobile device or laptop

Know if they completely reviewed all shared materials provided through the analytics dashboard

Once the playlist content has been viewed, automatically send additional content or confirmation of completion

Can be integrated with HRIS or CRM systems to confirm participants have received and reviewed all content

See a Sample Onboarding Playlist here

Industries

Empower your agents and brokers to…

Share multimedia content from their mobile devices for all product lines

Personalize communications using Templates for customers and prospects

Ensure content delivered is the most recent and marketing approved available

Combine video, pdfs, images and embedded content to enhance the customer or prospects experience

Provide additional information based on customer interest and behavior

Utilize CRM and Marketing Automation to provide next level engagement detail

P and C Cover Photo

View our P&C Insurance Infographic

P and C Cover Photo

View our Life Insurance Infographic

On-board and service customers with the right content every time

Share prospectus and investment documents, videos and other information with new customers

On-board new customers with training content right on their mobile, pad or laptop

Service existing customers with self-help videos and documents

Ensure content has been utilized and send additional information based on actual interests

Empower Marketing, Sales and Channel Partners

Deliver the most current and approved multi-media information to Customers and Prospects

Nurture prospects with personalized micro-campaigns based on their interests

Monitor usage and effectiveness of content

Provide educational and self-help videos and other content

Utilize your existing CRM and Marketing Automation systems

Engage with prospective buyers quickly and efficiently

Send current listing information directly to prospective buyers mobile devices while they are still at a property

Prospects can scan a QR code to immediately receive listing information while at the property

Send regional listing information to house hunters

Include your business card with contact details

Deliver exciting content to prospects and useful information to travelers

Send videos, brochures and other information directly to prospective travelers

Prospective travelers can view playlists and content on mobile, pad or laptop devices

Send informative daily activity itineraries to passengers

Exceptional engagement for Cruise Lines, Resorts and other Leisure venues and destinations

Engage Constituents with compelling multi-media content

Ensure only current, approved content is delivered

Provide videos, documents and other content about your campaigns and services

Monitor content utilization for personalized follow up and micro-campaigning

Optimize outreach and impact of your content to support your organization’s mission

Engage prospective buyers before and after they leave the showroom

Prospects can receive brochures, videos, and more right on their mobile devices

Deliver information on Maintenance Agreements before they are in front of the Finance Manager

Use Templates to deliver personalized information to customers

Customer can scan QR Codes on vehicles to view current information

Prospective buyers can send short code request to specific playlist information on inventory

Monitor content utilization for follow up with additional information based on interests

 

Cover Photo

Automotive Infographic

Ensure your customers have your stores latest information

Send information about your inventory, directions to your store and more directly to your customers mobile device

Deliver exciting videos and other multi-media content about your products and stores

Exceptional customer engagement for Retail, Service and more

Deliver intelligent micro-campaigns based upon customers interests and usage of content

Deliver Healthcare plan and self help information

Send detailed health plan information including documents, videos and more directly to plan participants

Enable patients to pull specific content  on illnesses and treatments

Patients engage with QR codes or by texting codes to specific numbers

Provide intelligent, personalized engagement with follow up information based on interests

The fastest way to deliver installation, use and service information

Provide immediate installation videos, guides and user documentation by clicking on a single QR Code

Troubleshooting videos and documentation quickly sent directly to customer (no more searching the web!)

Solve customer issues before they become a problem

Provide accurate, timely product information at exactly the right time

Share Your  Content using Nteraction

Canva empowers the world to design great multimedia content.  Nteraction empowers you to use use multiple Canva designs to create digital stories, easily share those stories and to learn what your audience did with them. 

Learn more about how easy it is to use your Canva content in Nteraction.

Personalized Engagement Optimizes Performance

Create reusable playlists with the most current content including video, documents, images and information

lifetime guarantee

Utilize all types of content immediately, right when it's needed and send directly to your customers and employees

lifetime guarantee

Create micro-campaigns that are triggered from the Nteraction Intelligence Engine based on customer behavior with the playlist

lifetime guarantee

Leverage digital content in new ways to hyper-personalize customer engagement

Create your first Playlist today

Create your first Nteraction Playlist in 5 minutes!  Click here to get started.

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