Intelligent, Hyper-Personalized Content Engagement
Content engagement is pervasive – it’s applicable in every department and at multiple levels
Here are some areas where companies have enhanced operations, improved audience satisfaction and increased revenue with Nteraction
Solutions
- Marketing Campaigns
- Sales Relationships
- Customer Success
- Conferences & Trade Shows
- HR & Onboarding
Engage your Customers with up to date digital content and automate follow on micro-campaigns
Ensure current and authorized mutlimedia content is utilized from your own ECM or DAM platforms
Empower Business Partners to utilize Nteraction playlists and approved multimedia content
See prospect interest in realtime – if they watched a video or opened a document, how many times they viewed or shared a Playlist, and more
Send follow-on, personalized playlists based on the interest expressed from utilization of the content
Setup micro-campaigns with Nteraction’s built-in AI. Now you can automatically nurture your target market with follow-on content based on their personal interests
Engage and nurture your prospects and customers with up to date and relevant content
Ensure you’re using the latest, most current mutlimedia content with customers and prospects
Personalize playlist content using Templates
Know what prospects are interested in by monitoring, in real time, their use of shared content
Know if they have shared the content and if so, with whom
Dynamically send follow on information based on the interest expressed by utilization of previous content
Solve customer issues as they happen with personalized content
Share “how to” or other information via SMS text and QR codes
Send exactly the right videos, documents, images and other information using Templates right to the customers during a client services call
Know when your customer reviewed the document or watched a video in order to follow up promptly
With built-in workflow and machine learning, provide follow-on information or automatically escalate to resolve matters quickly
Include links and forms to call back, schedule service, survey or other actions right in the playlist
Watch a presentation on why the Future of Call & Contact Centers is
Deliver materials to attendees with just a few clicks directly to their mobile device
Make your events, Green Events, by eliminating paper based materials
Ensure COVID-19 safe events by eliminating high touch documents, surfaces and other materials
No more shipping or lugging materials to events
Optimize attendee engagement by communicating before, during and after the event
To improve the experience of the customer, post-conference follow up is personalized based on their interests at the event
With built in Machine Learning, Workflow and AI, follow up automatically with attendees, based on their usage of the multimedia content
With built in QR Code, URL link, Keyword and Short Code generation, attendees simply take a picture of the QR code or enter a short code to access multimedia materials
Recruit Prospects and On-board employees by providing quality content quickly
Share your company’s brand and story with prospects
Deliver “welcome aboard” videos from executives, Client Services and other team members
Provide current and authorized multimedia on-boarding content directly to their mobile device or laptop
Know if they completely reviewed all shared materials provided through the analytics dashboard
Once the playlist content has been viewed, automatically send additional content or confirmation of completion
Can be integrated with HRIS or CRM systems to confirm participants have received and reviewed all content
Industries
- Insurance
- Financial Services
- Technology
- Real Estate
- Leisure & Hospitality
- Non-Profit
- Automotive
- Retail
- Healthcare
- Products
Empower your agents and brokers to…
Share multimedia content from their mobile devices for all product lines
Personalize communications using Templates for customers and prospects
Ensure content delivered is the most recent and marketing approved available
Combine video, pdfs, images and embedded content to enhance the customer or prospects experience
Provide additional information based on customer interest and behavior
Utilize CRM and Marketing Automation to provide next level engagement detail
On-board and service customers with the right content every time
Share prospectus and investment documents, videos and other information with new customers
On-board new customers with training content right on their mobile, pad or laptop
Service existing customers with self-help videos and documents
Ensure content has been utilized and send additional information based on actual interests
Empower Marketing, Sales and Channel Partners
Deliver the most current and approved multi-media information to Customers and Prospects
Nurture prospects with personalized micro-campaigns based on their interests
Monitor usage and effectiveness of content
Provide educational and self-help videos and other content
Utilize your existing CRM and Marketing Automation systems
Engage with prospective buyers quickly and efficiently
Send current listing information directly to prospective buyers mobile devices while they are still at a property
Prospects can scan a QR code to immediately receive listing information while at the property
Send regional listing information to house hunters
Include your business card with contact details
Deliver exciting content to prospects and useful information to travelers
Send videos, brochures and other information directly to prospective travelers
Prospective travelers can view playlists and content on mobile, pad or laptop devices
Send informative daily activity itineraries to passengers
Exceptional engagement for Cruise Lines, Resorts and other Leisure venues and destinations
Engage Constituents with compelling multi-media content
Ensure only current, approved content is delivered
Provide videos, documents and other content about your campaigns and services
Monitor content utilization for personalized follow up and micro-campaigning
Optimize outreach and impact of your content to support your organization’s mission
Engage prospective buyers before and after they leave the showroom
Prospects can receive brochures, videos, and more right on their mobile devices
Deliver information on Maintenance Agreements before they are in front of the Finance Manager
Use Templates to deliver personalized information to customers
Customer can scan QR Codes on vehicles to view current information
Prospective buyers can send short code request to specific playlist information on inventory
Monitor content utilization for follow up with additional information based on interests
Ensure your customers have your stores latest information
Send information about your inventory, directions to your store and more directly to your customers mobile device
Deliver exciting videos and other multi-media content about your products and stores
Exceptional customer engagement for Retail, Service and more
Deliver intelligent micro-campaigns based upon customers interests and usage of content
Deliver Healthcare plan and self help information
Send detailed health plan information including documents, videos and more directly to plan participants
Enable patients to pull specific content on illnesses and treatments
Patients engage with QR codes or by texting codes to specific numbers
Provide intelligent, personalized engagement with follow up information based on interests
The fastest way to deliver installation, use and service information
Provide immediate installation videos, guides and user documentation by clicking on a single QR Code
Troubleshooting videos and documentation quickly sent directly to customer (no more searching the web!)
Solve customer issues before they become a problem
Provide accurate, timely product information at exactly the right time
Share Your Content using Nteraction
Canva empowers the world to design great multimedia content. Nteraction empowers you to use use multiple Canva designs to create digital stories, easily share those stories and to learn what your audience did with them.
Learn more about how easy it is to use your Canva content in Nteraction.
Personalized Engagement Optimizes Performance
Create reusable playlists with the most current content including video, documents, images and information
lifetime guarantee
Utilize all types of content immediately, right when it's needed and send directly to your customers and employees
lifetime guarantee
Create micro-campaigns that are triggered from the Nteraction Intelligence Engine based on customer behavior with the playlist
lifetime guarantee
Leverage digital content in new ways to hyper-personalize customer engagement
Create your first Playlist today
Create your first Nteraction Playlist in 5 minutes! Click here to get started.
Care to know more about Nteraction?
Click here to send us a message. We’ll get right back to you!