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Nearly 85% of businesses have been victim to a Cyber Attack*
Do you have a plan for how to talk with your employees, partners or customers when you can’t access your email, chat or VoIP?
You need a
If a critical event occurs, efficiently controlling the flow of information allows you to mitigate risk, keep your employees safe, calm and informed, and, most importantly ensure business continuity.
Rapidly update specific groups such as customers, vendors and partners with the necessary information to keep your supply chain fully operational.
Provide the right information rapidly and responsively, so that you can keep your constituents informed of events as they occur with up to date information. Control the narrative.
Communication FAILSAFE ensures you have secure, automated and comprehensive outside channels to notify, instruct, and educate your internal and external stakeholders if a cyber event occurs.
Send parallel multichannel messages at scale
Send Email, SMS, MMS and WhatsApp notifications
Secure playlists with passwordless 2FA (optional setting on a per-Playlist basis)
Send sensitive instructions knowing only that specific recipient can open it
Have granular analytics tracking every recipient action, independently, in realtime, all cookie-free
Know exactly who has seen your messages, what they looked at and even how much video they watched
Have built-in roles and groups for both internal users and contacts (recipients).
Delegate messaging to recipients by group (by location, by job role, etc.)
Offer templates, access control and approval workflow
Delegate creating ad-hoc Playlists based on previously-approved content without waiting for new approvals
Orchestrate engagement through workflow with branching
Automate sending follow-on information – if a Recipient didn’t open an email? Send an SMS five minutes later.
From Small Businesses to Global 100 sized organizations, Communication FAILSAFE provides instant, omni-channel communications with your stakeholders right when it’s needed.
How will you notify and instruct your team, your customers, board, investors or vendors the next time your systems go down, either through a cyber attack, a disaster or an infrastructure outage (such as Crowdstrike, AWS or Azure)?
Nteraction Communication FAILSAFE serves as a secure, persistent outside digital channel to engage your employees, partners, agents and customers in the event of a Cyber Attack or other outage.
Simply put, as a user, you build what we call a Playlist – a mobile-first, recipient-specific web page. This page contains everything you want to tell a recipient, using text, video, images and documents. You create these ahead of time, ready for distribution in the even your own systems are unavailable.
When you are ready, Nteraction sends your recipient a message (SMS, email, WhatsApp) containing a unique link. This link refers the recipient to the Playlist.
You can track exactly who viewed what, all the way down to how many seconds of a video a given user has watched.
In an attack, bad actors may also compromise your internal email, chat, VOiP, etc. Communication FAILSAFE includes multiple outside channels to ensure that you can reach your stakeholders and keep bad actors out of your conversations.
With built-in separate channels for eMail, SMS/MMS Text, and WhatsApp, Communication FAILSAFE delivers a secure outside channel for your engagement during an outage. You can also enable passwordless 2FA on Playlists on an as-needed basis.
Leverage our pre-built DR templates or create your own. Add new or unique information for your cyber situation to Templates and rapidly send over multiple communication channels and pre-build specific communications ahead of events, to optimize your response.
Communicaiton FAILSAFE is built on the Nteraction no-code engagement platform. Build rich, multimedia communications that may include images, videos, text, documents and more with NO CODING required.
Reach your stakeholders in the most efficent way possible and on their preferred device. Communication FAILSAFE was designed to deliver multimedia communications on everything from mobile to desktop devices.
Integrated Analytics empower you to track what your stakeholders have done with the communication you've sent them, without using cookies. Know when, or if, an individual opened the communication, clicked a link, played a video and more.
Know ahead of time that you can not only notify your employees, customers, partners and agents, but you can provide rich, detailed instructions and education in order to keep your business operating.
