If you run a Call or Contact Center, you will definitely want to watch this video presentation.  David Lewis presented “The Future is Visual Engagement” at the Call & Contact Center Expo in Las Vegas in April 2023.  This video gives the same novel insight to why the future is all about visual engagement and why your call or contact center must pay attention!  

Take 15 minutes and watch as we identify why visual engagement, which includes the use of images, videos, illustrations, infographics, and other designs are so important to your business.  Discover that the delivery of visual information (the actual engagement) is an essential part of ultimate success.  We even show a short demonstration video of Nteraction for a Customer Support Center scenario.