About Nteraction Integration
To help you develop your ideas before you start committing code to your project, it’s useful to use a command line tool like curl to help you experiment with the API. Curl comes pre-installed on macOS and most Linux distributions, and can be downloaded for Windows from the curl website. If you’re downloading Curl, be sure to select a package with SSL support.
What is Nteraction?
Nteraction is a rapid content delivery tool with a variety of use cases.
- Business Continuity – When disaster strikes, leverage a pre-built template to quickly let your constituents know what is happening and what you need them to do. Keep communication channels open without relying on your own systems
- Sales enablement – Create a unique prospectus for every potential customer and track their interest
- Customer Service – quickly type up notes for a customer and send along with support videos and documents
- HR – create a playlist with comms to your staff on a new procedure and audit
Users create what we call a Playlist, which is ostensibly a one-page website designed to showcase content (substance over style). Playlists are designed for one-to-one and one-to-many communication, to be created quickly and efficiently, and to provide real-time feedback on access at the individual level.
Each playlist is a standalone static html page, primarily designed for consumption on a mobile device. Playlists are constructed from cards. Each card contents an image, a documents, a video, etc.
Nteraction contains a lightweight CRM to manage your contacts (customers, employees, agents), as well as integrating with industry leading CRMs. Playlists are delivered to your contacts through a variety of means, such as QR codes, SMS, MMS, email or WhatsApp messages. The message contains a link unique to each recipient.
When each user interacts with a Playlist, we track those actions and you can see the overall engagement success of a playlist or drill all the way down to precisely what a given user has done.
For more information, read the introductory articles in our knowlegebase.
Concepts
Before using Nteraction, it’s essential to understand the concepts you’ll see used in Nteraction. Nteraction utilizes the concepts of Cards, Templates and Playlists.
Playlists
Playlists are ostensibly linear one-page websites. Each Playlist is a static HTML page with, by default, no cookie use. Playlists are designed to rapidly deliver content to contacts with minimal visual distraction.
Playlists are collections of Cards that can be Shared. Playlists can be built using a Template or a “blank” Template.
Cards
Cards are containers that hold a specific type of multimedia content or perform a specific special function in Nteraction. Content Card types include: Image, Video, Rich Text, Document, Headline, Canva. Special function cards include: vCard, Share, Opt-In, Playlist, Location. A Content Card can hold the specific type of content that it was designed for, however, some cards, like Image and Rich Text Cards, can hold more than 1 piece of content, or in the case of Rich Text Cards, more than 1 type of content.
Templates
Templates are reusable collections of Cards that can be pre-filled with content or left empty for completion when the actual Playlist is developed prior to Sharing. Template Cards that are empty are filled by users by searching for prebuilt cards they want to include to personalize a Playlist for sharing. Pre-filled Cards in a Template cannot be changed when building the Playlist using the Template.
Nteraction API
The Nteraction API allows you to interact programmatically with Playlists and Contacts, and subscribe to events within the Nteraction platform via REST hooks.
Nteraction also offers support for low-code integration via industry-leaders Zapier, with Integrately coming soon. Please email us for more information.
Get in touch with us if you require a direct integration.
